Tuesday, August 29, 2006

The thought of Japan makes me nostalgic. I used to visit once or twice a year when I worked at Oxford University Press. We had two companies there, TOPELL which sold English Language Teaching books and TOPMAST which sold the rest (you can puzzle out the acronyms for yourself). I was a director of TOPMAST. The nostalgia comes not just from fond memories of a wonderful country but from a time when publishers could make money from a rich and vibrant economy. Our standard discount to retailers was 25% (30% for very large orders). There were no returns whatsoever. Orders were substantial, placed in good time and the quantities ordered were meant to keep the book available for several years (rather than several hours as in much of the UK today). Accounts were paid absolutely on time. Business courtesy was everything. The ethics of business remain the same. It says a lot about a culture when the two owners of a major book importer committed suicide recently because they could not meet their financial obligations. However, the market is not what it was. A combination of demographics, economic slow-down and regional shifts have all served to push Japan down the league of publishing hotspots.

But books still appear and one of our directors, Richard Nathan, has just published a new edition of his Frequently Asked Questions about Corporate Japan and I attach his notes about it:

The new revised edition was published on the 28th of August by Kondansha (http://www.kodansha-intl.com) eight years after the first edition, which sold more than 17,000 copies after six re-printings. The first edition also came out in audio format and believe it or not was licensed to Microsoft for use in research they were conducting on translation software. Apparently, according to the Microsoft boffins, the Japanese-English bilingual structured format was ideal for computers to try to mimic. I doubt the research came to much and I haven’t noticed any improvement in translation software or seen a Microsoft branded product like the Babel Fish in the Hitchhiker’s Guide to the Galaxy, but you never know it might just be round the corner!

Many of the original questions in the book came from the mouths of visiting Macmillan executives to Japan when I was based in Tokyo. Such as “Why do Japanese businessmen exchange business cards so often?”; “How are annual pay rises negotiated in Japan?” and “Is sexual harassment a problem at Japanese companies?”  Not sure why they asked the last question, but we did have some pretty faces in the office.

It is quite amazing how much Japan has changed over the last 8 years. For example, the finance and banking industry has been completed restructured. In the early 1990s there were 23 major banks including retail banks, long-term credit banks, and trust banks in Japan, but this number has now fallen to 8, and three groups now dominate the market. The largest bank Mitsubishi UFJ Financial Group (http://www.mufg.jp/english) which has the rather odd slogan “Quality For You“ is now the world’s largest bank and manages a staggering 40 million accounts. It doesn’t compare well to US and European banks in terms of profits. Nevertheless, it is still amazing how much has changed since the last edition of the book.

One thing that hasn’t changed is that Maruzen (http://www.maruzen.co.jp/home-eng) is still the oldest surviving company listed on the stock exchange in Japan, despite all the changes and disruption to traditional publishing activities in Japan following the collapse of the economic bubble and the entry of Amazon and others into the Japanese market. Maruzen was founded in 1869, the same year that Macmillan published the first edition of Nature (www.nature.com) and today Maruzen sells print and online editions of Nature to universities and libraries across Japan. In its early years Maruzen imported and sold Burberry rain coats and the Encyclopaedia Britannica.

The book (ISBN4-7700-4035-0) is available from Amazon Japan at: www.amazon.co.jp/gp/product/4770040350/sr=1-2/qid=1156779250/ref=sr_1_2/250-0114605-6236240?ie=UTF8&s=books and probably at all good bookstore in Japan including Maruzen.

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 Monday, August 28, 2006

There are many upsides to being in the publishing industry. You work with (mainly) intelligent people; your objectives are (mainly) laudable; your products are (mainly) at worst harmless and at best inspirational; your lifestyle is (mainly) free of physical danger; and you may, if you're lucky and/or reasonably able, earn a living wage.

The downsides are that most people you meet have an opinion about publishing and publishers. I wouldn't say we get a completely bum rap ( I suspect arms dealers, drug runners, secret policemen, dictators do worse) but I (and I hope it's not just me) get a fair amount of flak essentially pointing out the general inanity or foolishness of the industry.

From booksellers - why don't you give more discount to me? Why don't you give less to others? Why aren't books more expensive? Why don't you make books cheaper?

From authors - why don't you pay me more? Why don't your editors love me more? Why do your editors interfere so much? Why do you give booksellers such big discounts? Why isn't my book in Waterstones in Dulwich?

From would-be authors - why won't you publish my book? Why did you publish that other guy's book? Why has nobody spotted my brilliance? Why is there a conspiracy against me?

From agents - why don't you print my client's books on better paper? Why aren't they designed better? I want to know in advance before you sell Serbian rights. Why do you insist on exclusive European rights when you know the Americans want to sell into Europe? I don't like the jacket.

From friends - have you thought of publishing other books like Harry Potter? I don't think this book is good as her last one. Why don't you advertise more? Publishers must make lots and lots of money because I spend lots on books - and they're very expensive. Why did you publish that heap of rubbish?

But on Friday a miracle happened. I was having my annual medical check-up and was wired up for the treadmill heart test. I rather enjoy it because it's an opportunity push yourself to the limit knowing that there's a consultant cardiologist by your side. If you're going to have a coronary there's no better place or time.

While I'm hammering away on the treadmill the doctor asks me what I do. Publishing. What sort? All sorts including scientific and medical. What sort of medical? Nature Clinical Practice. 'Aha', he said, 'you must work for Macmillan. The medical profession was concerned when you launched that series. The worry was that you were simply using the Nature brand to con us into buying a bunch of new journals. We were wrong. I subscribe to Cardiovascular Medicine and it's absolutely terrific. The articles are excellent, the editor is the best possible person in the world, production is excellent, pricing is fair. I'm also a contributor and the in-house team have been complete professionals in every way.'

You could have knocked me down with a feather or a myocardial infarction.

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 Sunday, August 27, 2006

If you google (note lower case initial, the sign of brand domination) 'Logos' you find a number of logo companies, a journal of modern society and culture, a foundation dedicated to music in Flanders, a magazine about research at Argonne National Laboratory, a journal of Catholic thought and culture and so on, page after page of things called Logos. At last I found the Logos I was hunting.

Logos is the premier journal of the world publishing and book community. Unlike other trade journals, Logos is international in scope and focuses primarily on the deeper issues and challenges facing publishing and the book world. Appearing quarterly since 1990, Logos has featured hundreds of essays by many of the leading figures in publishing and the library community.

If Publishing News is the Daily Mirror of the publishing industry, The Bookseller is the Daily Mail, Publishers Weekly is the International Herald Tribune then Logos is the Economist.

Logos doesn't have a website. It is run as an independent charitable foundation which has an email for service and ordering - logos-Marlow@dial.pipex.com. I rung up its editor, Gordon Graham, for permission to use a review he wrote and published about Mike Barnard's Transparent Imprint. Gordon was a very successful publisher as MD of McGraw-Hill in the UK and then CEO of Butterworths and President of the Publishers Association. He is a brilliant speaker and I remember some of his bons mots such as: 'The secret of success in a corporate environment is always to let your owners have better returns than they expected but less than you could afford'; and in defence of charging for scientific information 'Wherever information is free there will be no freedom of information'.

In any event, the only problem with Logos is that its circulation is small (please do subscribe) and therefore not many people will see this review. I apologise in advance because printing it might be seen as immodest and self-serving (which it is) but I think Mike's book is excellent and I want to tell the world - or at least the readers of this blog.

LOGOS

The Journal of the World Book Community

 

BOOK REVIEWS

TRANSPARENT IMPRINT: How a Publisher's Decision to Tell the Truth to Authors Stirred Up a Storm

Michael Barnard

Macmillan, 2006 208 pp

ISBN 1-400-9242-4

£l0

 

If you work in a large publishing corporation, how do you win sanction to start a new publishing programme which has no promise of profit? The answer is by conviction, persuasive power, tremendous energy and faith. Michael Barnard has all of these qualities. His energy even enabled him to write this book about the new publishing programme just before it was launched.

 

The new programme was built on that notorious graveyard of literary aspiration – unsolicited first novels. So many of these are received by trade publishers that they have no time to acknowledge, let alone read, them. In fact, the Macmillan website until 2005 warned, "We do not accept unsolicited manuscripts." However, one day Mike Barnard – a career executive whose responsibilities embrace production, distribution and information technology – wondered aloud at a meeting whether "a streamline system" could he devised to handle unsolicited manuscripts, not only to encourage and do justice to authors, but in the hope of achieving an occasional bestseller which might pay for the programme.

 

From this casual remark was born Macmillan New Writing, with the blessing of CEO Richard Charkin. At the beginning Barnard thought that his problems would be to harness the powerful resources of the many departments inside Macmillan who would tend to regard the new programme as an orphan without a future. What he did not expect was to be scorned by forces outside of the company. Viewed inside the company as working on a shoestring budget, his "streamlining" was called, particularly by literary agents, publishing on the cheap and exploitation of authors.

 

The books certainly don't look cheap – each printed in hardcover and full colour, with individually designed jackets, reasonable quality of paper, head and tail hands, ribbon markers and modest retail prices (£12.99). What is missing is invisible to the outside observer or reader – no author advances, minimal print runs, standardised contracts, standard designs. Those with long memories may well feel that Barnard has resurrected fiction publishing as it used to be.

Of course, the first problem for Barnard and his team was somehow to arrange that all of the manuscripts would be read. This labour was dispersed among a team of freelance readers, and eased by requiring that all manuscripts be submitted as electronic files. Another rule was that there would be no dialogue with authors except those whose manuscripts were accepted.

 

The scheme was immediately popular with authors, including the 99 per cent who were rejected, because they knew they were in with a chance. And they would rather accept the formulaic terms – same royalty for everybody (20 per cent of net receipts), no rewriting, take-it-or-leave-it contract, no cash advances – than have no chance at all of being published.

 

Barnard was content with the usual fate of those with bright ideas: "You thought of it. Now do it. But don't spend any money." What he did not reckon with was the enormous public criticism that the announcement of the programme would attract. But he was clever enough to see this as welcome publicity. The first report, appearing in The Guardian, quoted views that "the scheme is a scam", is "atrocious and wrong", and that Macmillan was guilty of requiring authors to bear their own editing costs.

 

A vigorous public debate ensued in both the trade and national press. The major assault in the latter came from Robert McCrum, literary editor of the Observer, who told his readers that the launch of Macmillan New Writing meant that the "days of taste and literary discrimination at Macmillan are over." Barnard's written reply to McCrum's article, calling it "a bizarre outburst", was not published.

 

Nicholas Clee in The New Statesman wondered whether Macmillan was "exploiting authors' desperation". Under the heading "Publishing on the budget plan", The Washington Post announced that Macmillan New Writing was "the talk of Britain's book world".

 

Meanwhile, Barnard's team had read three thousand manuscripts and decided to publish just six. The programme would continue at the rate of one publication a month.

 

The second half of Transparent Imprint deals with the nuts and bolts of bringing together all of the elements in the publishing process through what Barnard calls "horizontal management". His book thus has elements of a publishing primer, written in a lively, conversational way which makes the reader feel it was written as it happened – as it was. Through the whole of the adventure Barnard somehow continued his regular executive responsibilities, including trips to Asia, where the books are typeset, printed and bound.

 

Macmillan New Writing kindly sent LOGOS copies of their first six books along with Barnard's Transparent Imprint. We don't review fiction. I don't even read it. My wife does. But I do study publishing. To me, the most encouraging feature about this book is one that Barnard does not mention, but which is implicit on every page: individual enterprise can indeed flourish in the corporate environment. It just needs the right individual to take the initiative – and the right boss to lend support.

 

Gordon Graham

 

 

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 Saturday, August 26, 2006

My grumpy old man blog of yesterday touched a few nerves. After the enormous success of Eats,shoots & leaves I shouldn't be surprised that the subject of spelling and use of English is a popular issue. I suppose the problem starts in schools. And if it's difficult to teach British kids how much harder is it to teach English to non-native speakers.

About five years ago Macmillan Education launched onestopenglish to offer teaching resources, tips and support to teachers of English throughout the world. It has been a huge success with 350,000 registered users who come back time and again. The material is free and usage has not been restricted at all.

Fine and dandy and very web 2.0 but we needed to develop the site further, to pay top-class professional writers, teachers and developers and to create a web 3.0 level of service. This requires an income stream but we could not risk losing our loyal users. We therefore developed a subscription site, the Staff Room where we have responded to user feedback gathered via questionnaires, workshops and focus groups by generating new 'missing' material, enhanced search, comprehensive support materials and much else.

Teachers of English are not wealthy and we have therefore kept the subscription price to the lowest possible level - £2 per month - and onestopenglish users have already begun to convert in good numbers (we launched last Thursday). Do have a look at onestopenglish and if you are a teacher of English do take out a subscription to the Staff Room - it's worth a go.

 

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 Friday, August 25, 2006

I know that this blog sometimes has spelling mistakes - mea culpa. I do try to eliminate them but I type badly and fast and make mistakes. Does it matter? Yes, it upsets me. We are a publishing company and should know how to spell and we should care about getting things right all the time. More importantly (and even more importantly in a computer age where successful searching by and large depends on accurate spelling) bad spelling causes problems.

For instance roughly half of Macmillan's internal reports used to spell Ottakers (sic). Which meant that to find out the total Ottakars sales you had to search on both spellings. It's also a bit insulting billing a customer twice because we can't decide how to spell him/her. Of course this is now a lot easier,although is it Waterstones or Waterstone's?

However, that is nothing compared to the horror I found on the main Macmillan website this morning (which I hope will be corrected by the time you read this):

Picador celebrates the inclusion of two of it's authors on the Man Booker Prize for Fiction 2006 Longlist

It was like a knife to my heart. Can everyone in Macmillan please learn the difference between it's and its - please. And if the rest of the world would follow suit I'd be a happier guy. Or is this yet another sign of fast-approaching grumpy old bookman-itis? Aaaargh.

 

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 Thursday, August 24, 2006

On the way home earlier this week I popped in to see the bookshop co-owned by one of our regular commentators, Adam Powell. The shop is absolutely great - just what an independent bookshop should be. Good but not flash design. Interesting stock range. Intelligent and engaging staff. The problem is that Adam's customers want the best quality, the best range, the best service and the lowest prices - a difficult business proposition. From a publisher's point of view and with the best (honest) will in the world it is hard to fulfil all the needs of such a bookshop when their purchases are inevitably so much lower than those of the big chains and supermarkets. Who knows what the solution is but committed booksellers like Adam are absolutely part of it. 

But he's not always right. In his latest comment he says that record companies and publishers are reacting to rather than engaging with technological change. I guess that might be true in some instances but I don't believe it's true in general. British publishers in particular are at the forefront of embracing, using and experimenting with new models. The most difficult area in which to move quickly is where there are the most constituents with a voice. That is probably literary publishing where everyone has a vested interest, an opinion, and a right to veto - authors, agents, retailers, reviewers etc. We do need to open this up to change but, believe me, it's hard!

 

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 Wednesday, August 23, 2006

Yesterday's guest posting on Creative Commons by Clare Christian has generated some interesting comments. Are the risks of undermining traditional copyright protection greater than the benefits? Is traditional copyright unsustainable in this new environment? By NOT embracing the new environment are we in danger of creating a copyright-hostile environment? By embracing the new environment are we simply encouraging copyright piracy? By allowing free access are we undermining the value of intellectual property or are we increasing its reach and hence its importance? These are, I believe, some of the important issues for writers, publishers and retailers today (not whether in the UK we print prices on covers or use stickers!).

I thought you might also be interested in yesterday's improbable letter received by one of the editors at Nature:

You better watch it trying to tell the world that humans evolved from chimps. We didn't - and I will pray for you and ask God to open your eyes to see the ridiculousness of your articles. The Apostle Paul wrote about people like you in the Book of Romans, explaining that due to your rebellion and the refusal to accept God, He has taken away any capacity that you may have had to see Him. Paul explains it as, brilliant men who cannot see the wonders of creation in front of them become morons. Evolution is being ditched, it cannot be proven, and is a perverse religion. You will never find an answer other than God.

Thanks for your time.

Ah well, at least it ended politely.

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 Tuesday, August 22, 2006

The Friday Project, which I have mentioned before, is experimenting, yet again, with a new business model. I asked Clare Christian of the FP to tell us about it:

Some of you will have already heard of a Creative Commons licence  as many websites and blogs are published under this agreement. There are a number of licences that can be complex in places but essentially a CC licence means that the content provided under that licence can be downloaded for personal and other non-commercial use while the copyright holder remains the author. 

 

Although many publishers will throw up their collective hands in horror at the thought of giving away content (see the ongoing Google debate) is it really such a bad idea?

 

At The Friday Project, we don’t think so. On Monday we released the creative commons edition of Blood, Sweat and Tea, a book based on the blog of Tom Reynolds a London EMT who has been writing about his life and work for the last three years. The publication of the online version coincides with the print edition and we believe that by offering the book in this way we will widen its audience and so increase the potential market for purchases of the print version.

 

Tim O’Reilly once said Obscurity is a far greater threat to authors and creative artists than piracy’ and I agree. Certainly, as far as this book is concerned, obscurity is not a problem. Already the launch of the CC version is generating comment across the web, including the highly influential Boing Boing and the Telegraph blog which states ‘it's encouraging to see a publisher taking such an innovative approach. It's the ones who experiment that will survive the online world, not the ones who stick rigidly to the traditional business models’.

 

Of course, time will tell if we are right or wrong, but what do you think?

 

The creative commons edition of Blood, Sweat and Tea can be found here). Download it, enjoy it – and buy the book too.

 

 

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