Thursday, September 13, 2007

Once upon a time I was in charge of the reference division of Oxford University Press. It was at a time when Collins had declared a 'dictionary war' to fight over market share in the UK trade market. These 'wars' broke out on a fairly regular basis and still do. Collins had many advantages. They had more clout in the trade because of their fiction and mass-market lists. They had more marketing money. They could even afford to use Frank Muir in TV ads. All we had was our brand which reeked of authority, reliability and seriousness. The problem was how to broaden the appeal of the brand without besmirching our name or spending money.

We got lucky. A daily word quiz programme called Countdown was being launched (and twenty-five years later it's still going strong) and they had the idea of using live lexicographers as adjudicators. We were invited to supply these boffins and, after negotiations about clothing allowance (lexicographers aren't by and large renowned for dress sense) and attendance fees, we agreed. Oxford dictionaries were promoted every day to a mass audience on TV and the TV company were paying us for the honour. It was (and still is) wonderful branding.

I was reminded of this as I passed Piccadilly Circus on the way to work this morning.

The McDonald's ad in the centre must cost a fortune. This morning it was replaced by the words 'Oxford English Dictionary' and a series of sentences saying why McJobs are really good things. The reason is that the McDonald Corporation has taken offence at the OED definition of 'McJob' - 'an unstimulating, low-paid job with few prospects'. They are running a petition to have the definition changed and are advertising it on their absolutely main site. Has there ever been a better exposure campaign for Oxford? Whoever decided to include McJob in the dictionary deserves to win the industry branding idea of the year award.

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